This information may be used to refine future email campaigns, gauge interest in the email content, and/or supply the user with more relevant content based on email activity. This is analysis only – we don’t use automated decision-making or profiling.

You can create an account when you place an order so the website can remember your details and your orders, this way you can refer to your previous orders and update your contact details whenever you wish.

If you have created an account and want to close it, let us know and we will remove your account and delete the details held in it. Order details are kept as described below. If you wish to know what identifying information Art & Hue holds about you, namely your order details and/or newsletter email address, let us know and we will email you the information.

Identifying information that may be collected whilst using this site:

Your name, address, and email when you submit an order;

Your name, email, & IP address when you subscribe to the newsletter list;

Your name, email, & IP address when you get in touch via website forms;

Any other personal information you choose to send via website forms.

We only use your information where we have a proper reason to. Orders and payments are processed because we can’t fulfil our contract with you without them. Tax and accounting records are kept because the law requires it. Newsletters are sent with your consent. Security, spam blocking, and visitor counting are done in our legitimate interest in keeping the site running properly and protecting it from abuse. Where we rely on legitimate interests you have the right to object, but we may continue processing if we have compelling grounds to do so, such as keeping the site and its users safe.

IP addresses and email addresses collected via forms are used to record consent for the mailing list, to reply to messages sent through the contact form, and occasionally to block abusive or harassing use of the site, including restricting access to the contact form. Where we have blocked access on that basis, we keep the relevant details for as long as the block remains in place.

To place an order you’ll need to give us your name, address, email and payment details, as we can’t take payment or send your order without them. Subscribing to the newsletter is entirely optional.

You have the right to ask for a copy of the information we hold about you, to have anything inaccurate corrected, to have your information erased, to ask us to restrict or stop using it, to receive it in a portable format, and to object to anything we do on the basis of legitimate interests. Where we rely on your consent, you can withdraw it at any time. You can exercise any of these rights by getting in touch.

Art & Hue takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction. If you have concerns about how we handle your data, you can contact us in the first instance. You also have the right to complain to your local supervisory authority. Any & all data is only retained for as long as is required – Art & Hue keeps transaction records for six years after the end of the relevant tax year to satisfy tax law, newsletter details until you unsubscribe and then for up to 30 days to action it, and contact enquiries for 12 months. Visitor log data used by our analytics service, which may include IP addresses, is kept for 28 days, after which only aggregate statistics remain.

We keep order details for as long as Art & Hue is trading, for historical reference, to record the work itself, for copyright and provenance, and for repeat orders placed years apart. If it ceases, they’re kept for a period sufficient to defend any legal claims relating to the work, which may extend to the duration of copyright, after which they’re reviewed and deleted, unless there’s a reason to keep them. Where a legal claim is anticipated or underway, we may keep relevant information for longer.

We may occasionally link to a third party website from a news piece, blog post, page feature, or any of the social networks Art & Hue uses; any third-party website will have their own cookies, privacy policy, and terms & conditions so Art & Hue is not responsible for the policies, or content, of any third-party site.